What are the payment terms?
Quotes are valid for 14 days and payment for invoices is required within 7 days. Payment details will be on your invoice.
What if I live outside
the specified suburbs?
Contact us and let us know where you are located and what job is required and we can let you know whether we have the capacity to attend, or, we may be able to recommend another trusted tradesperson in your area.
Do you attend emergency work?
Yes, we do. Call us on 0430 032 089.
Do you work with other trades?
We have strong relationships with other tradespeople, both in and out of the plumbing industry, who can help us complete larger and more involved projects.
general plumbing faq's
What can I do to prevent clogs in my drains?
You can prevent clogs by avoiding pouring grease or oil down your drains, using drain screens to catch hair and other debris, and avoiding flushing non-degradable items down your toilet.
How can I tell if I have a leak in my plumbing system?
Signs of a leak may include low water pressure, increased water bills, or water stains on walls or ceilings. If you suspect a leak, it's important to have it inspected and repaired as soon as possible to prevent further damage.
What should I do in the event of a plumbing emergency?
If you experience a plumbing emergency, such as a burst pipe or sewer backup, you should turn off the water supply and contact a professional plumbing service provider immediately.
Can I attempt to repair plumbing issues on my own?
While some minor plumbing issues may be able to be addressed on your own, it's generally recommended that you hire a professional plumber to ensure that the problem is correctly diagnosed and repaired in order to prevent further damage.
How often should I have my plumbing system inspected?
You should have your plumbing system inspected annually to ensure it is working correctly and efficiently, and to identify any potential issues before they become larger, more costly problems.
gas fitting faq's
What is gas fitting?
Gas fitting is the process of installing, repairing, and maintaining gas appliances and systems in residential and commercial properties.
What are the risks associated with gas fitting?
Gas leaks can be a serious safety hazard, as gas is flammable and can be toxic if inhaled causing serious injury or even death. It's important to ensure that all gas fittings are installed and maintained correctly to prevent these risks from becoming a reality.
What types of gas appliances can be installed?
Gas appliances that can be installed by a licensed gas fitter include gas stoves, ovens, hot water systems, and central heating systems, among others.
Can I install gas appliances on my own?
Gas fitting is a specialised field - it is important that you hire a professional gas fitter to ensure that appliances are installed safely and correctly. Attempting to install gas appliances on your own can be dangerous and can result in serious injury and/or property damage.
How often should I have my gas fittings inspected?
It's recommended that you have your gas fittings inspected annually to ensure that they are functioning safely and efficiently.
What should I do if I suspect a gas leak?
If you suspect a gas leak, you should evacuate the property, isolate the gas supply at the meter box and contact a professional gas fitter or your gas company to have the leak identified and repaired.
hot water service faq's
What is a hot water service?
A hot water service is a system that provides hot water to residential and commercial properties. It may include a hot water heater, piping, and other components which deliver hot water throughout the property.
What types of hot water systems are available?
There are several types of hot water systems available, including gas, electric, solar, and heat pump systems. Each system has its own advantages and disadvantages, depending on the property's needs and location. Vince from Pleasant Plumbing & Gas can provide advice to find the hot water system that best suits your needs.
How often should I have my hot water system serviced?
You should have your hot water system serviced annually to ensure that it's functioning efficiently and to identify any potential issues before they become larger, more costly problems.
What should I do if my hot water system isn't working?
If your hot water system isn't working, contact a professional hot water service provider to diagnose and repair the issue. Attempting to repair the system on your own can be dangerous and can result in further damage or injury.
How can I reduce my hot water usage and costs?
You can reduce your hot water usage and costs by installing water-saving fixtures, such as low-flow showerheads and faucets, and by adjusting your hot water temperature to a lower setting.
How long should a hot water system last?
The lifespan of a hot water system depends on several factors, including the type of system, usage, and maintenance. Generally, hot water systems can last anywhere from 8-15 years with proper maintenance.